A mattress should not only be sturdy and long-lasting, it must provide complete back support and restful sleep. But with many different types of mattresses available today, choosing the right one can require careful consideration, given that checking multiple marketplaces and e-commerce platforms for reviews and ratings can be time-consuming. This is where product testing and review sites come in, aggregating customer reports to come up with the top 10 mattresses worth considering.
Highly rated mattresses based on consumer reports
Some well-known platforms that prepare detailed reports and rank businesses, services, and products (including mattresses) are Consumer Reports, J.D. Power, and Consumer Affairs.
Consumer Affairs is a review platform that helps customers find the best products by providing them with buying guides, comparison charts, and statistics. Additionally, it provides insights to brands, helping them understand consumer needs. Based on customer reviews, it also lists top mattress brands. That said, Consumer Affairs also collaborates with certain brands to promote sales.
Another site to consider is J.D. Power, which has been providing consumer insights and advisory services for 50 years. It also conducts its Mattress Satisfaction Study℠ and ranks brands based on customer satisfaction and factors like comfort, price, support, durability, features, and warranty.
Based on the platforms’ consumer satisfaction rankings, a few mattress brands stand out.
1. Saatva
This well-known brand specializes in hybrid, memory foam, and other luxury and specialty mattresses. It offers a 150-day trial and a 1520-year warranty. It also offers multiple firmness options for optimal back support. It is well-liked by consumers—a factor that earned it a spot on Consumer Affairs’ top 10 mattresses by consumer reports. Its Zenhaven mattress, in particular, is a hypoallergenic option made with 100% latex.
2. Luma Sleep
This brand offers hybrid latex mattresses, made with a combination of foam, coil, and latex, in different firmness options. Luma Sleep offers a 100-night sleep trial and a 10-year warranty.
3. Leesa
Consumer Affairs considers Leesa mattresses suitable for stomach sleepers. The brand produces medium-firm mattresses made of memory foam or hybrid material. Its products are typically affordable. It offers a trial period of 100 days and a warranty of 10 years.
4. Tuft & Needle
This brand also offers foam and hybrid mattresses with different firmness levels. Its proprietary material, Adaptive Foam, is a soft and responsive foam with ceramic gel and graphite meant for dissipating heat. Buyers can expect a trial period of 100 nights and a warranty of 10 years.
5. Helix Mattress
With mattresses available across price points, Helix is another mattress brand that consumers prefer. It is also known for its value-for-money mattresses, 100-night trial period, and adequate warranty coverage of 10–15 years.
6. Craftmatic Adjustable Beds
Known to be ideal for those with backache, Craftmatic Adjustable Beds products come in four firmness levels. While the brand typically offers a 30-day trial period, its warranty coverage lasts 25 years.
7. Nest Bedding
This brand’s mattresses are ideal for side sleepers. It specializes in organic and luxury mattresses and offers a 100-day trial period and lifetime warranty.
8. Sealy
This brand offers hybrid, memory foam, and innerspring mattresses. It offers a trial period of 100 days and a warranty of 10 years. Its mattresses rank well on both platforms—J.D Power and Consumer Affairs.
9. Puffy
This is a bed-in-the-box mattress brand that specializes in foam mattresses. Puffy also offers lifetime warranty coverage and a 101-day trial period.
10. Tempur-Pedic
This brand offers mattress buyers a trial period of 90 nights and a warranty of 10 years. Tempur-Pedic prioritizes pressure-point relief and motion isolation. In J.D. Power’s study, the brand has ranked the highest in customer satisfaction in the online purchase segment.
11. Sleep Number
This brand makes adjustable air mattresses to provide the desired firmness. It offers a trial period of 100 days and a warranty of 15 years. In J.D. Power’s customer satisfaction study, Sleep Number ranks the highest in the retail segment.
12. Purple
The brand makes grid mattresses that align with the body shape, reducing pressure. It offers a 100-night trial and a 10-year warranty.
13. Casper
Another well-known brand in the country is Casper, which makes foam and hybrid mattresses. It is among the top 10 options on J.D. Power’s customer satisfaction report. Casper mattresses come with a trial period lasting 100 nights and a warranty coverage of 10 years.
14. Ashley Sleep
Ashley Sleep makes memory foam and hybrid mattresses. They offer a trial period of 120 nights and a 10-year warranty.
15. Serta
Known for its innerspring foam and hybrid mattresses, Serta offers affordable options, starting at $399. It also offers a trial period of 120 days and a 10-year warranty.
16. Nectar
The brand’s gel memory foam mattresses come with a trial period of one year and a lifetime warranty. Its mattresses are typically sold online.
17. IKEA
While IKEA does not specialize in mattresses, it offers a few entry-level options that meet basic needs. Additionally, its 1-year return policy and 25-year warranty coverage contribute to its appeal, earning it a spot on J.D. Power’s customer satisfaction rankings.
18. Dream Cloud
This brand is known for its hybrid mattresses, a 365-night trial period, free shipping and returns, and lifetime warranty coverage.
Role of consumer report portals
With increasing access to various products, each buying decision can take a lot of time. To make the process easier, one can rely on customer report sites. These platforms list highly preferred brands, services, and products after analyzing buying patterns and customer opinions on the shopping experience. Certain websites also buy products, get testers to use them, and then share detailed reviews.
Such reports and rankings can influence purchase decisions. So, not just customers but even businesses utilize these sites to access customer feedback and improve product and service quality.